Branded merchandise Australian teams keep.
Branded merchandise is everyday product carrying your company logo: apparel, drinkware, bags, pens and tech. Chilli has supplied it to Australian business since 2001 and carbon-offsets every order we ship.
Brands we work with.
What is branded merchandise?
Branded merchandise is a physical product customised with a company's branding, messaging or design. It covers apparel, drinkware, bags, technology, stationery, corporate gifts and bespoke manufactured products, and Australian businesses use it for employee programmes, events, campaigns, customer engagement and corporate gifting.
Australians also call it promotional merchandise, custom merchandise, corporate merchandise, personalised merchandise or branded merch. They all describe the same category.
The product choice, the decoration method and the way it reaches people all decide whether it gets used or binned.
Browse custom merchandise by category.
Every category below covers stocked, custom and personalised merchandise, branded and shipped from our Port Melbourne and Sydney warehouses. Minimums, lead times and branding options sit further down this page.
Branded Clothing & Apparel
Polos, tees, hoodies, jackets and workwear
View range →
Branded Drinkware & Water Bottles
Bottles, travel mugs, keep cups and glassware
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Promotional Bags & Tote Bags
Cotton totes, calico, cooler and conference bags
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Branded USB & Tech
USB drives, power banks, chargers and speakers
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Branded Caps & Headwear
Caps, bucket hats, beanies and visors
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Promotional Pens & Pencils
Ballpoints, metal pens, eco pens and pencils
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Corporate Gifts & Hampers
Gift sets, hampers, awards and executive gifts
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Sustainable Merchandise
Bamboo, cork, jute, recycled and reusable product
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Branded Notebooks & Office
Notebooks, desk items, calendars and stationery
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Conference & Trade Show Merch
Lanyards, satchels, banners and delegate packs
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Custom Keyrings & Lapel Pins
Keyrings, badges, lapel pins and magnets
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Promotional Giveaways
Stress balls, wristbands, plush and novelty
View range →
Branded Golf & Sports Gear
Golf balls, towels, stubby coolers, fitness
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Branded Umbrellas
Golf, compact and market umbrellas
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Branded Kitchen & Homeware
Aprons, lunch boxes, chopping boards, homeware
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Branded Uniforms & Workwear
Hi-vis, work shirts, aprons and safety wear
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Health & Fitness Merch
Yoga mats, shakers, first aid and wellness
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Outdoor & Point of Sale
Flags, marquees, chairs and display gear
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Promotional Confectionery
Mints, jelly beans, chocolates and gift jars
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Paper & Print Products
Notepads, cards, paper bags and packaging
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Crowd Branding & Event Merch
Seat cushions, foam hands, flags and wristbands
View range →
Kitting & Direct Mail
Mailer boxes, kit assembly and fulfilment
View range →
Most Popular Products
Our highest-volume, best-reviewed range
View range →
Retail Brands
Premium name-brand product, branded for you
View range →Need something not listed? We source custom-made product from scratch. Browse the full promotional products range or tell us what you need.
Trending promotional merchandise Australian teams order.
The promotional merchandise our Australian clients quoted most this quarter. Every link goes to the live product page.
Barista-standard reusable cup. The most-requested eco item we sell.
BPA-free eco-safe bottle. Big print area, low unit cost at volume.
Branded socks land better than a tee. Knitted logo, not printed.
Summer events and golf days. Full-colour wrap print.
Boxed pen and USB set. A genuine executive gift under $25.
Bluetooth speaker with laser-engraved logo. Premium client gift.
Conference and retail giveaways in natural cotton, with a large print area.
Events and staff ID. Full-colour print the full length.
The uniform workhorse. Embroidery holds up wash after wash.
Heavy brushed cotton, structured front for clean embroidery.
Recycled stock. Pairs with a bamboo pen for a desk set.
The volume workhorse. Pad-printed logo, lowest cost per impression.
Refreshed every quarter. Ranked on quote volume, not margin.
Branded merchandise we've actually delivered.
Real programmes for Australian brands, from national event apparel to bespoke product designed and manufactured from scratch.
Award-winning merchandise programmes.
Two of the programmes that have won APPA and PPAI recognition.
APPA Promotional Excellence Award. A 'Box of Inspiration' eco kit for MYOB's annual Partner Connect conference, 700+ attendees.
Read case study →
Ongoing event merchandise across the national racing series, from driver apparel to trackside giveaways. PPAI Silver Award 2017.
Read case study →An award-winning creative team.
Our creative team designs the concept and the product, and the work has been recognised by the industry bodies that judge it.
Rated 5.0 on Google.
Verified reviews from the people who briefed the work. Each one links through to the full testimonial.
The range reflected our brands, and the carbon offset suited the VRC sustainability commitment.
Demand was so strong that headspace ordered a second run for national office and centres.
Attendees posted the gift boxes across social media — a first for the event.
The merchandise range launched as premium product, and sales were a success.
The merchandise complemented the marketing strategy and the products proved memorable.
Close to twenty years of up-to-date product at competitive prices, from a knowledgeable team.
When the product does not exist yet.
This is where most merchandise suppliers stop and where we start. We design and manufacture custom branded merchandise from scratch, including the tooling to make it.
Direct factory relationships
A dedicated sourcing manager who deals direct with factories, plus an on-the-ground team in China. That removes a layer of middlemen from your unit price.
Design and concept
Our creative team designs the product, not just the print. Concepts, renders and artwork produced in-house to your brand guidelines.
Tooling and moulds
We generate moulds and tooling for shapes that do not exist yet. Custom-shaped USBs, stress shapes, packaging and full product ranges.
Sampling and approval
Physical pre-production samples before the run. You sign off on the real product, not a render.
Bayer's Advocate matryoshka dolls and the Toyota 86 range both started as a sketch. Allow 8–12 weeks for a bespoke run including tooling and sampling. Talk to us about a custom product →
Merchandise programmes, managed end to end.
For businesses running an ongoing merchandise programme rather than a one-off order. We hold the stock and give your people a store to order from.
Online merch stores
We build you a branded store so teams, branches and franchisees order their own merchandise. You keep control of artwork, pricing and who buys what.
Explore e-commerce platforms →Warehousing and fulfilment
Our Port Melbourne warehouse sits attached to the main office. We hold your stock, pick, pack and ship across Australia and New Zealand.
See warehousing & logistics →Stock service
Off-the-shelf product with a 5–15 working day turnaround, warehoused locally and ready to brand when the deadline is tight.
See the stock service →Product sourcing
Our sourcing manager attends trade shows and product launches so the range you get reflects what is actually current, not last year's catalogue.
See product sourcing →Five ways to put your logo on it.
The method you pick decides your minimum, your lead time and your unit cost. We recommend the right one for each product when we quote.
- Screen printFlat surfaces and bold colour: bags, tees, drinkware. Lowest unit cost at volume.
- Pad printSmall and curved surfaces: pens, keyrings, USB. Fine detail, small print area.
- EmbroideryStitched, not printed. Most durable for polos, caps, jackets and beanies.
- Laser engravingA permanent mark on metal and bamboo. It will not fade or peel.
- Full-colour sublimationPhotographic, edge to edge: lanyards, stubby coolers, towels.
From picking product to delivery.
Four steps, no surprises. You approve a mockup on the real product before anything goes to print.
Brief & quote
Send the form or call with your product, quantity and deadline. You get an itemised quote with freight included.
Within 2 hoursMockup approval
Free digital mockup on the actual product. Refine the artwork and lock specs before anything is printed.
Same dayProduction & offset
Production runs, and NoCO2 calculates and applies the carbon offset for your order.
10–15 days (5–7 rush)Delivery Australia-wide
Direct to your address from Port Melbourne or Sydney, with the NoCO2 certificate and tax invoice in the box.
+1–2 days metroHow long does branded merchandise actually take?
It depends on which of these three you are ordering. Times run from artwork approval to dispatch.
| Product type | What it covers | Standard | Rush |
|---|---|---|---|
| Stocked products | Held in our Port Melbourne and Sydney warehouses. Pens, totes, drinkware, caps and giveaways. | 3–5 business days | 24–48 hours on selected lines |
| Custom branded products | Ordered in, then decorated to your artwork. Most apparel, tech, notebooks and gift sets. | 10–15 business days | 5–7 business days |
| Bespoke manufactured products | Designed and made from scratch, including tooling and sampling. Custom shapes, packaging and full ranges. | 8–12 weeks | Not available |
Add 1–2 days for artwork sign-off and 1–5 days transit. Rush depends on stock and press availability and may carry a surcharge.
Minimum order quantities, stated plainly.
The question we are asked most. Lower quantities are available on selected lines, and we will tell you if your quantity does not suit a product.
| Product category | Standard minimum | Lowest available |
|---|---|---|
| Pens & pencils | 250 units | 100 units |
| Tote & calico bags | 100 units | 50 units |
| Drink bottles & mugs | 50 units | 25 units |
| Caps & headwear | 50 units | 25 units |
| Polos, tees & apparel | 25 units | 10 units |
| USB drives & tech | 50 units | 25 units |
| Keyrings, lanyards & pins | 100 units | 50 units |
| Notebooks & stationery | 100 units | 50 units |
| Corporate gift sets | 25 units | 10 units |
| Confectionery | 250 units | 100 units |
Minimums are per design rather than per order, so you can split one print run across colours or sizes within the same product.
Lead times by branding method.
Screen print moves faster than embroidery, and engraving sits somewhere between.
| Branding method | Typical products | Standard | Express |
|---|---|---|---|
| Screen print | Pens, bags, drinkware | 7–10 business days | 3–5 business days |
| Pad print | Small curved items, USB, keyrings | 7–10 business days | 3–5 business days |
| Embroidery | Polos, caps, jackets, beanies | 10–14 business days | 5–7 business days |
| Laser engraving | Metal pens, bottles, awards | 10–14 business days | 5–7 business days |
| Full-colour / sublimation | Lanyards, stubby coolers, towels | 12–15 business days | 7–10 business days |
| Custom-made / indent | Bespoke product from scratch | 8–12 weeks | Not available |
Your event is next week. What can we actually deliver?
Tell us the date and the headcount. We will come back with what is achievable from stock, what can be rushed, and what to drop. No guessing.
Talk to us about urgent merchandise →What are you using branded merchandise for?
The brief decides the product. Corporate merchandise for staff and clients works differently to a trade show giveaway, so pick the closest match and we will build a range around it.
Events & conferences
Totes, drinkware, notebooks, lanyards and apparel that survive the day and leave with the delegate.
See the range →Employee onboarding
Welcome kits built around apparel, drinkware, stationery and tech. Sizes collected by form, packed and shipped to home or desk.
See the range →Client gifting
Premium drinkware, technology and boxed gift sets for the accounts you want to keep.
See the range →Trade shows
Portable, useful and visible. Product that gets picked up from a busy stand and used afterwards.
See the range →Campaigns
Concept-led and custom-manufactured product built for one campaign idea rather than pulled off a shelf.
See the range →Customer loyalty
Higher-quality product designed for repeat use, so your brand stays in the room long after the campaign.
See the range →More than a logo on a product.
Most merchandise companies sell you a catalogue. We design the product around the brand, make it, and run the programme that keeps it stocked.
Design-led
We select and develop merchandise around your brand, not around whatever a catalogue is clearing this quarter. Concept, artwork and product design run in-house.
Production expertise
Decoration, sampling and custom manufacture. We make product from scratch when the brief needs something nobody stocks.
Sustainability considered
We evaluate product past the surface-level eco claim: materials, factory audits, end-of-life. Every order carries a carbon offset.
Managed at scale
Warehousing, pick-and-pack, fulfilment and ongoing merchandise programmes for teams running national rollouts.
The first promotional products company to carbon-offset every order.
Not a range, and not an upgrade you pay extra for. We offset every order that leaves the warehouse as standard, covering product, packaging and freight.
We hold an EcoVadis Silver rating, are Sedex SMETA audited for ethical sourcing, and can supply the documentation your procurement team needs at tender stage.
Branded merchandise FAQs.
Guides on branded merchandise.
Practical reading for anyone briefing or budgeting a merchandise programme.
Why branded merchandise boosts awareness: 2026 guide
How logo'd product converts into recall, and the spend levels where it starts to work.
Read guide → BudgetingCorporate merchandise budget planning: 2026 guide
Per-head benchmarks, where the money actually goes, and how to brief a supplier on a fixed budget.
Read guide → SustainabilityWhy sustainable merchandise matters in 2026
What procurement teams now ask for, and which eco claims stand up to scrutiny.
Read guide → Staff & cultureTypes of team building branded merchandise
What to put in a team kit, and what gets left in the drawer.
Read guide → PresentationThe role of packaging in branded merch
Why the box matters as much as the product for client gifting.
Read guide → SeasonalSeasonal promotional merchandise ideas: 30 picks
Campaign-ready product by season, from summer activations to Christmas gifting.
Read guide →Get a branded merchandise quote.
Tell us your product, quantity and deadline. You get a priced quote with a visual mockup, usually within two hours on business days. We quote branded, promotional and custom merchandise for business across Australia.
Free artwork and mockups · No obligation · Melbourne & Sydney warehousesPromotional merchandise near you.
As a merchandise supplier we ship nationally from Melbourne and Sydney, with local delivery and account management for corporate merchandise in:
NT / TAS
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